1. The Terms and Conditions below must be read in conjunction with the LCCA Refund Process.
International Students
2. All deposits received are for the sole purpose of reserving a place on the course and are NON-REFUNDABLE, save in the instance of visa refusals and then subject to the student complying with the VISA REFUSAL REFUND POLICY. This means that if you change your mind after enrolling on a course, your deposit payment CANNOT be refunded.
3. You will NOT qualify for a refund in the event of your visa being refused for reasons within your reasonable control. This includes failing to provide the necessary documents, failing to demonstrate adequate financial support, submitting an incomplete application, false representation being made, or forgery of documents. You will be held responsible if your visa application has been made late and your LCCA enrolment has already processed.
All refund applications
4. All refund applications will be considered by the Refunds Committee who will be responsible for making a decision in relation to all refund applications.
5. All refund applications must be made at least 15 days prior to the published course start date and are subject to an administration charge of £150 (plus any courier and transfer charges). It is your responsibility to ensure that your application is in compliance with application guidelines. In circumstances when notification under this clause is not possible, you may be asked to waive your right to apply for a refund by completing a Waiver Form before you enrol on any course. For the avoidance of doubt, where a Waiver Form is completed, you agree to waive your right to a refund.
6. No course transfers are permissible without LCCA's prior written consent; this includes course transfers between you and other students. Where we agree to a course transfer, this will be subject to an additional charge. All transfers are at LCCA's sole and absolute discretion.
7. Failure to attach the necessary supporting documentation may lead to a delay in your refund application, which may consequently be withdrawn. Non-compliance or failure to submit the documents within 10 working days of the request may lead to the refund application being withdrawn.
8. Please note that in the event that you defer your course, and subsequently fail or attempt to withdraw from the course, you will waive your right to submit a refund application and, for the avoidance of doubt, will not be entitled to a refund.
Courses paid for online and or via the telephone
9. You may be entitled to a full refund if a course is purchased and paid for online or over the telephone and if LCCA is notified of your desire to cancel within 7 days of registration and payment for the course. For the avoidance of doubt this clause applies only if you were not physically present at any time throughout the conclusion of the sale. You will not be entitled to a refund if you cancel the course after the 7-day period stipulated above.